Dynamics 365 Field Service

Transform field service
with Microsoft Dynamics 365

Microsoft Dynamics 365 Field Service is a fully customizable and extensible platform that can help you modernize for the digital age with connected field service tools built to drive customer satisfaction and take customer productivity to new heights. All features are built on a solid infrastructure through the Common Data Service.
Dynamics 365 Field Service helps deliver seamless end to end service experience, where world class CRM capabilities converge with machine learning, mixed reality and IoT technology to create a single integrated solution that transforms field service management.

Overcome your field service challenges

  1. Can you successfully manage customer demand or plan work?
  2. Can you enable technicians while engaging customers?
  3. Can you accurately analyze and integrate data?

TrimaxSecure is a Gold certified Microsoft partner, we provide white glove service to all our customers and praise ourselves for having a nearly 100% customer satisfaction rate. We will help you leverage the power of the Cloud to help deliver seamless end to tend service experience.

Deliver seamless end to end service experience.

Optimize demand management and work planning

Dynamics 365 Field Service empowers users to navigate service processes with seamless workflows and experiences. Simplified workflows mean service managers can manage work orders easier, and make sure frontline workers meet customer requirements on time.

Empower technicians and engage customers

Microsoft Dynamics 365 Field Service enables technicians to mobilize more accurately through the use of easy-to-scan barcodes, electronic access to schedules, work orders and submissions. Technicians are also enabled to ensure safety protocols and document pass and fail tests for customer assets, interviews or other audits and assessments performed during or after work orders. While enabling technicians, the solution also engages customers through self-service customer portals, live technician tracking and full access to customer journeys.

Transform data analyzing and integration

Transform the way you analyze and integrate your data using Power BI dashboards that analyze and visualize data to leverage insights into better decision-making processes. Azure IoT data streams ensure proactive and predictive service through IoT diagnostics, scheduling, asset maintenance, and inventory on the same platform. Artificial intelligence and IoT empower predictive maintenance and can help field service organizations prevent equipment downtime. Additionally, ERP integration allows for optimized integration and inventory tracking.

Start Your Cloud Journey Today!

Windows Virtual Desktop: 4-Wk Implementation

TrimaxSecure Windows Virtual Desktop Implementation will provision your Enterprise Windows Desktop environments on Azure, so your work force can work from anywhere.

Azure 10 week Implementation

The 10 week migration will enable the flexibility to compete in the digital age.

TrimaxSecure helps organizations of any size migrate to Azure and reap benefits of cloud technologies. Migration of workloads to Azure results in substantial improvement in productivity, operational resiliency and business agility as a result of the digital transformation which is why overwhelming quantity of companies transform their infrastructure from traditional on-premise to cloud native or a hybrid mix. The 10 week migration will enable the flexibility to compete in the digital age.

Cloud Readiness 3 Day Assessment

TrimaxSecure Cloud Readiness Assessment will provide you answers about capabilities and resulting efficiencies that cloud technologies will bring to your business.

Cloud Security 7 Day Assessment

We provide a thorough security assessment of your Azure infrastructure end-to-end and offer a review of vulnerabilities, and help resolving them.

Backup and Disaster Recovery 5 Day Assessment

This assessment will offer optimal and cost effective way to store your data that would assure reliable recovery of information in case of a natural disaster, deliberate or accidental tampering.